Our vision:
Our vision:
To lead the authenticated collections industry through a unique debt collection method that delivers maximum return on investment on debt
To lead the authenticated collections industry through a unique debt collection method that delivers maximum return on investment on debt
Our mission
Our mission
To use our national external debt collection network, unique collection model and authenticated collection instruments to realise regular income for the owners’ books
To use our national external debt collection network, unique collection model and authenticated collection instruments to realise regular income for the owners’ books
Areas of expertise
UCollect is a community of people coming together, utilizing their skills to collect debt through an online platform.

We specialize in the collection of outstanding debt through obtaining a written mandate, consenting UCollect to deduct an affordable instalment through NAEDO/ AEDO or debit order system directly from the debtor’s bank account.

We specialize in the collection of outstanding debt through obtaining a written mandate.
find out more about our service offering
49
Financial Institutions We Collect For
18288
Happy Debtors
21759
Active Cases Assigned to Our Network
In a nutshell
Why use UCollect?

Not only does UCollect have 50+ years’ of combined management experience in debt collecting, we offer a turnkey solution from contacting the debtor through to payment management, and everything in between.

We help our clients create a positive balance sheet – creating bottom line value for clients is what we do best!

Our approach is professional, and takes both client and debtor into account, ensuring that both parties are happy with the process and the outcome.

Our network is unrivalled – our vast national footprint through our agent network ensures effective management of the entire process.

Our solution is cost-effective – we generate new income while recovering bad debt.

A number of challenges face credit providers today, especially in the challenging economic times South Africa is currently experiencing.
These include:
High rates of disputes on NAEDO platforms
Call centres often only manage to extract promises-to-pay
Additional legal and collection costs are passed on to the consumer
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Lengthy and costly legal processes
Judgements are difficult to obtain
Affiliations
We are proudly affiliated with these bodies
adralogo
cdclogo
Turning bad debt into good debt
UCollect has a unique solution in recovering debt in 10 easy steps
Stage 1
Matters are handed over from a Client to UCollect for collection of outstanding debt.
Stage 2
Data enrichment is prepared for allocation
Stage 3
The matters are allocated to our network of Principals and UCollectors
Stage 4
The network has the choice to work on confirmed and unconfirmed matters with various commission structures.
Stage 5
UCollectors connect with the debtors or employers to get an appointment to present the mandate.
Stage 6
Once an appointment is confirmed an agent will go out to the confirmed location and offer the appropriate product.
Stage 7
A payment agreement is explained and signed based on the debtor’s affordability.
Stage 8
Payments will be loaded via an application.
Stage 9
All payments received will be divided according to SLA and paid to all relevant parties.
Stage 10
Reports and statements will be generated and distributed for recording purposes.